Due to the nature of fine jewelry and gemstones, each piece should be handled with care. We highly suggest talking off your jewelry before washing your hands, showering, or doing any hard work. Please be advised that ALL stones should be taken off when in any kind of water, to preserve the quality. Sterling silver is an alloy containing metals that react with chemicals found in air and produce oxidization and tarnish. High moisture levels, exposure to sunlight and contaminants such as salt water increase this process. Avoid direct contact with showers, hairspray, perfume, lotion, chlorine, and bleach. In some cases it’s as simple as a body’s natural chemistry that is the cause. Take steps to protect your sterling findings by keeping them in airtight packages, use tarnish-resistant products (such as tarnish tabs or strips) that absorb harmful chemicals, and store sterling findings in a cool, dry place. Most tarnish is easily removed by polishing with a mild abrasive or soaking in an anti-tarnish solution. Metals on metals will create the opposite effect and shine the finish. Stay away from harsh cleaners. Heavy detergents and chemicals can change the color of jewelry and damage the stones. Our pieces are sensitive to water and wearing them while sleeping, showering, exercising, or in a pool or sauna should be avoided. Most jewelry can be cleaned with warm water, mild soap and a soft brush. But, when cleaning fine jewelry it is always best to leave it to a professional as many home cleaning methods may cause damage.

Please use caution when applying hairsprays, lotions, colognes and perfumes when wearing Helena Ora jewels. Their application may cause the metal to tarnish. When cleaning fine jewelry it is always best to leave it to a professional as many home cleaning methods may cause damage. RING SIZE All ring sizes come in US sizing. Please be sure of your ring size when placing an order, almost every ring on the site can be made in any US ring size.Please use caution when applying hairsprays, lotions, colognes and perfumes when wearing Helena Ora jewels. Their application may cause the metal to tarnish. When cleaning fine jewelry it is always best to leave it to a professional as many home cleaning methods may cause damage.

All ring sizes come in US sizing. Please be sure of your ring size when placing an order, almost every ring on the site can be made in any US ring size. Follow us on Instagram @helenaorajewelry